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Shonin

Trust

Privacy and security

A plain description of what data moves where when you use our site, our voice agents or a system we build for you. Questions: book a call or write to us and we will answer in writing.

Data flows

Subprocessors we use today

ProviderPurposeData
VercelWebsite and API hostingRequest logs, form submissions in transit
ResendTransactional email and mailing listsName, email, country for waitlists and beta sign-ups
VapiVoice agent calls in the browserCall audio, transcripts and the details you share on a call
Model providers (OpenAI models via Vapi; OpenRouter for some workloads)Language model processingText of the conversation or task being processed
StripeCard payments for fixed-price services, where enabledBilling details, processed by Stripe; we do not store card numbers

Client projects may use other providers the client chooses; we list them in the project's data processing terms.

Retention and deletion

We keep sign-up and lead details until you ask us to remove them or unsubscribe. Ask us to delete your data at any time and we will remove it from our lists and ask our providers to do the same. For client projects, retention periods are agreed in writing before launch.

International transfers

Several of our providers are based in the United States. GDPR does not require data to stay in the EU, but it does require safeguards when data leaves it. We rely on our providers' transfer mechanisms, such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework where a provider is certified, and we can discuss EU-hosted options for client projects.

Data processing agreement

A data processing agreement is available on request for business customers.

AI transparency

This page describes our practices; it is not a certification. Contact us with any question.